Driver Terms and Conditions

DRIVER TERMS AND CONDITIONS
 
Commencing driving with CHC even for one shift is acknowledgement of the following CHC driver conditions and the more detailed hard copy conditions details as per CHC driver agreement, regardless of a signed contract or otherwise.
 
“CHC” and “City Hire Cars” means City Hire Cars Pty Ltd
 
“Driver” is the person in charge of the vehicle provided by CHC which is also the subcontractor as described. The words driver and subcontractor are the same and are interchangeable.
 
“Subcontractor” is business acting on behalf of CHC in the provision of Hire Car services, and may include another service provider. Notice period means four (4) weeks.
 
SUBCONTRACTOR STATUS For this contract, you are an independent contractor and not an employee or agent of CHC.
 
You acknowledge and agree that goodwill does not attach to or arise out of this subcontract or your performance of the Services and CHC has not given you any guarantee or warranty as to your earning capacity, the minimum amount of Services to be provided by you or the minimum level of revenue you may earn under this subcontract. Driver acknowledges and confirms subcontractor status by thoroughly reading and understanding all the points in the “subcontractor status confirmation” as per the hard copy contract.
 
SUBCONTRACT RATE The contract rate between CHC and driver is as directed by CHC.
 
PRICE OF SUBCONTRACT Price and Cost of Subcontracted work that CHC provides to Subcontractor is 100% at the discretion of CHC and will not be subjected to scrutiny by Subcontractor. The Price that CHC sets is FINAL and bears no correspondence to the price that CHC invoices the customer.
 
NON-ASSIGNMENT AND SUBCONTRACTING You may not assign or subcontract your rights under this subcontract without CHC’s    consent but CHC may do so without your consent.
 
AGREED DUTY ATTENDANCE
If the Driver cannot attend for an agreed duty period due to any reason including but not limited to illness or injury, he/she shall advise CHC at least eight hours before the commencement of duty.
 
In the event that the Driver fails to comply with this sub-clause, and CHC incurs costs as a result of that failure, CHC shall be entitled to deduct an amount equivalent to those costs from monies owing to the Driver including but not limited to the costs of obtaining a replacement driver.
 
If a vehicle is in the possession of a driver – the driver must be contactable at all times – usually by mobile phone. Access to the vehicle may be required by CHC to allow another driver to complete transport work on the driver’s downtime. In the event that the driver in uncontactable and CHC cannot access the vehicle, CHC shall be entitled to deduct an amount equivalent to those costs from monies owing to the Driver including but not limited to the costs of obtaining a replacement driver.
 
UNIFORMS AND DRESS CODE
 
Drivers must present themselves for work in a clean and well groomed fashion and shall present for duty in business suit which has been authorized by CHC.  Drivers must maintain his/her personal appearance in a neat and tidy manner and must comply with this minimum dress standard or any other standard as advised by CHC from time to time. Drivers Uniforms to be laundered and maintained by the Driver at the Drivers cost. Drivers must wear ONLY White or very light coloured shirts. These are the only choices allowable.  If a driver does not comply with this request and wears any other shade such as dark colours – the driver will be required to change into the correct shirt before a shift can be offered to same.
 
DRIVER SERVICES, DUTIES & OBLIGATIONS Driver’s services/duties include but are not limited to:

  • Picking up and dropping off passengers
  • Picking up passengers – driving passengers in a safe manner to their destination.
  • Driver IS NOT under any circumstance to ask client for any extra money. (ie. Tolls, Diversion or Waiting Time). If this occurs, driver and operator will forfeit payment from CHC for entire job and client will be refunded.
  • Driver is to immediately contact owner or CHC of any variant to the original booking. (ie. Diversion or Waiting Time).
  • Driver is only entitled to accept tips only provided by the client.
  • Assisting passengers – such as opening and closing of doors, helping passengers in and out the vehicle, carrying luggage to and from the vehicle
  • Wash and keep Vehicle Clean
  • Compile and keep appropriate maintenance records

Drivers must at all times:

Complete all Hire Car Services as directed by CHC and submit all credit card slips, moneys, cash, cabcharge dockets, cheques and drivers worksheets to CHC at the end of each trading business week.
 
Authorize CHC  to obtain a copy of a Driver’s record from Vic Roads and provide an update of their licence status every six months;
 
Submit to a medical examination by a medical officer nominated by CHC, as and when CHC so requests;
 
Comply with all acts,  regulations and laws relating to the registration, insurance and general operation of the Hire Car and  as directed by the CPVV.
 
Ensure that they are in attendance at each appointment on time as per the booking details and to notify CHC if they are running late so that the customer can be contacted and advised.
 
Ensure that they hold a current and valid driver’s licence and driver’s certificate licence appropriate to the Hire Car Service and for the purpose of providing Hire car  Services;
 
Wear the CHC identification badge so that it is clearly visible and use CHC name boards provided to pick up customers at the Airport using appropriate white Board marker or new technologies.
 
Confirm that they are completely responsible for their own mobile phone charges and must ensure that they are contactable on their mobile phones at all times whilst on duty.
 
Be responsible to keep and maintain the vehicle assigned to him/her in immaculate condition at all times, which includes cleaning and vacuuming between jobs if required.
 
The cars are to be washed with high pressure hoses only and no brushes or bristles are permitted when washing the cars.
 
Each car must be washed and chamoised at the end of each shift In the event that this is not complied with a $30.00 cleaning fee will be deducted from the driver per shift.
 
Refuel vehicle at end of shift or at handing over vehicle to other driver.
 
Submit to CHC original tax invoices for reimbursement – such as petrol tax invoices, airport parking tax invoices, car wash tax invoices, tollway tax invoices and any other tax invoices that may be entitled for reimbursement to driver.
 
CHC will NOT reimburse any costs without the original tax invoice being submitted to the office.
 
Report all accidents or major delay to CHC nominated manager immediately, and cooperate fully with any police requirements at or subsequent to any accident;
 
Provide assistance to disabled passengers and their seeing eye dogs as required at all times. Refrain from using the vehicle for any private or unauthorized purposes – this includes private jobs or other platform booked jobs without the consent or knowledge of CHC.
 
 

 

Vehicle cleaning

What am I required to do?

As at 18 November 2020, a new law for CPV drivers to do the following came into effect;

  • Make hand sanitiser with a minimum 60% alcohol content available to your passengers
  • Clean all driver high touch surfacesand passenger high touch surfaces at the beginning of your shift and after you have used your vehicle for private use
  • Clean all passenger high touch surfaces between CPV trips
  • Clean all driver high touch surfaces between drivers (if the vehicle is used by multiple drivers)
  • Clean all driver high touch surfaces once per day (if the vehicle is used by one driver only).

When am I required to clean my vehicle?

As at 18 November 2020, you must by law clean both driver and passenger high touch surfaces at the start of your shift. You must also clean passenger high touch surfaces between each CPV trip. If your vehicle has multiple drivers, you must clean the driver high touch surfaces in between drivers. If you are the only driver, you must clean the driver high touch surfaces once a day. If your vehicle is used for private use, you must clean both the driver and passenger high touch surfaces before providing a CPV trip.

What is a driver high touch surface?

High touch surfaces are described in new cleaning regulations as “driver proximate surfaces” and include:

  • any hand-held payment device
  • the centre console
  • external and internal door handles, including the boot handle
  • the gear stick
  • the glove box
  • the handbrake
  • heat and air conditioner controls
  • navigation and radio controls
  • the radio mouthpiece
  • the rear-view mirror
  • seat belt clips
  • the steering wheel, including any buttons on the steering wheel
  • the transmission control
  • visors
  • wheelchair hoists (if applicable)
  • wheelchair restraints (if applicable)
  • windows, window controls and window handles.

What is a passenger high touch surface?

High touch surfaces are described in new cleaning regulations as “passenger proximate surfaces” and include:

  • any hand-held payment device
  • the centre console
  • external and internal door handles, including the boot handle
  • heat and air conditioner controls
  • seat belt clips
  • visors
  • wheelchair hoists (if applicable)
  • wheelchair restraints (if applicable)
  • windows, window controls and window handles.

What hand sanitiser and cleaning products should I use?

As at 18 November 2020, you are required to provide hand sanitiser that has a minimum of 60% alcohol content. For cleaning, you must use approved disinfectant that has anti-bacterial or anti-viral proprieties.

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Payment Details 

 

Please email [email protected] with a Tax Invoice;

City Hire Cars

ABN. 56 123 819 036 

 

Please ensure to include contracted rate and gst amount on tax invoice.

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Please ensure to include a Cleaning Register Report as per below form, as no payment will be made to a subcontractor without the Vehicle Sanitation Register form being filled out to reflect with the reservations completed by the sub-contractor.

 

 

 

Vehicle Sanitation Register

 

Drivers should clean and disinfect high touch surfaces in their vehicle after each passenger and after each driver, using recommended products.

Use this document or similar to record and verify that each vehicle has been cleaned.

 

Cleaning checklist – high touch surfaces

steering wheel and controls

heat/air conditioner controls

keys

navigation/radio controls

door handles (including the boot handle)

visors

window controls

rear view mirror

rear view mirror adjuster

seat belt clips

hand brake

centre console

gear stick

radio mouthpiece (if applicable)

glove box (if used)

 

Vehicle Registration Number: ­­­­­­­­­­­­­­­­­­­­­­­­­­_______________________________________

 

Date

Time

Driver

Sanitised (Y/N)

Full Clean (Y/N)