- Picking up and dropping off passengers
- Picking up passengers – driving passengers in a safe manner to their destination.
- Driver IS NOT under any circumstance to ask client for any extra money. (ie. Tolls, Diversion or Waiting Time). If this occurs, driver and operator will forfeit payment from CHC for entire job and client will be refunded.
- Driver is to immediately contact owner or CHC of any variant to the original booking. (ie. Diversion or Waiting Time).
- Driver is only entitled to accept tips only provided by the client.
- Assisting passengers – such as opening and closing of doors, helping passengers in and out the vehicle, carrying luggage to and from the vehicle
- Wash and keep Vehicle Clean
- Compile and keep appropriate maintenance records
Drivers must at all times:
Vehicle cleaning
What am I required to do?
As at 18 November 2020, a new law for CPV drivers to do the following came into effect;
- Make hand sanitiser with a minimum 60% alcohol content available to your passengers
- Clean all driver high touch surfacesand passenger high touch surfaces at the beginning of your shift and after you have used your vehicle for private use
- Clean all passenger high touch surfaces between CPV trips
- Clean all driver high touch surfaces between drivers (if the vehicle is used by multiple drivers)
- Clean all driver high touch surfaces once per day (if the vehicle is used by one driver only).
When am I required to clean my vehicle?
As at 18 November 2020, you must by law clean both driver and passenger high touch surfaces at the start of your shift. You must also clean passenger high touch surfaces between each CPV trip. If your vehicle has multiple drivers, you must clean the driver high touch surfaces in between drivers. If you are the only driver, you must clean the driver high touch surfaces once a day. If your vehicle is used for private use, you must clean both the driver and passenger high touch surfaces before providing a CPV trip.
What is a driver high touch surface?
High touch surfaces are described in new cleaning regulations as “driver proximate surfaces” and include:
- any hand-held payment device
- the centre console
- external and internal door handles, including the boot handle
- the gear stick
- the glove box
- the handbrake
- heat and air conditioner controls
- navigation and radio controls
- the radio mouthpiece
- the rear-view mirror
- seat belt clips
- the steering wheel, including any buttons on the steering wheel
- the transmission control
- visors
- wheelchair hoists (if applicable)
- wheelchair restraints (if applicable)
- windows, window controls and window handles.
What is a passenger high touch surface?
High touch surfaces are described in new cleaning regulations as “passenger proximate surfaces” and include:
- any hand-held payment device
- the centre console
- external and internal door handles, including the boot handle
- heat and air conditioner controls
- seat belt clips
- visors
- wheelchair hoists (if applicable)
- wheelchair restraints (if applicable)
- windows, window controls and window handles.
What hand sanitiser and cleaning products should I use?
As at 18 November 2020, you are required to provide hand sanitiser that has a minimum of 60% alcohol content. For cleaning, you must use approved disinfectant that has anti-bacterial or anti-viral proprieties.
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Payment Details
Please email [email protected] with a Tax Invoice;
City Hire Cars
ABN. 56 123 819 036
Please ensure to include contracted rate and gst amount on tax invoice.
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Please ensure to include a Cleaning Register Report as per below form, as no payment will be made to a subcontractor without the Vehicle Sanitation Register form being filled out to reflect with the reservations completed by the sub-contractor.
Vehicle Sanitation Register
Drivers should clean and disinfect high touch surfaces in their vehicle after each passenger and after each driver, using recommended products.
Use this document or similar to record and verify that each vehicle has been cleaned.
Cleaning checklist – high touch surfaces
steering wheel and controls |
heat/air conditioner controls |
keys |
navigation/radio controls |
door handles (including the boot handle) |
visors |
window controls |
rear view mirror |
rear view mirror adjuster |
seat belt clips |
hand brake |
centre console |
gear stick |
radio mouthpiece (if applicable) |
glove box (if used) |
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Vehicle Registration Number: _______________________________________
Date and time of trip | Date and time of clean | Driver name | Driver certificate number (e.g. DC123456) | Passenger high-touch surfaces cleaned? (Y/N) | Driver high-touch surfaces cleaned? (Y/N) | Vehicle Rego |